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Welcome to the LSAT Inbox! This is a blog series that answers frequently asked questions about the LSAT^®. We encourage you to check back often for answers to more questions you may have as you prepare for the test.

I am testing with Windows 11 OS. Is there anything I need to know prior to my testing session?

Yes. Please make sure your virtual machine settings are turned off. To disable virtualization on Windows 11, navigate to “Turn Windows features on or off,� uncheck “Virtual Machine Platform,� and click “OK.� You may need to restart your computer for the changes to take effect.

1. Open “Turn Windows features on or off�:
   1. Click the Start button.
   2. Type “Windows features� in the search box and select “Turn Windows features on or off�.
2. Locate “Virtual Machine Platform�:
   1. In the “Windows Features� window, scroll down and find “Virtual Machine Platform�.
3. Uncheck the feature:
   1. Unselect the checkbox next to “Virtual Machine Platform�.
4. Confirm changes:
   1. Click “OK� to confirm the changes.
5. Restart your computer:
   • You may need to restart your computer for the changes to take effect.

Do I need to have my username and password to test?

Yes. Please memorize your LawHub username and password or have this information available to you. If you write your credentials down, you will need to show them to your proctor and then destroy the paper before you begin testing. You will need these items in order to take the test. 

You will also need a valid ID. Please review Identification Accepted for LSAT Admission for more information about ID requirements. 

You may also visit Dos and Don’ts for Test Day to get familiar with a few helpful tips to ensure a smooth testing experience. We also suggest you review the °®ÓÎÏ·ÌåÓý Candidate Agreement.

How can I check if my device is compatible with the LSAT? 

Please test your equipment prior to your test via Prometric's site: . Please make sure to remove background applications prior to your test. You may refer to the Remote LSAT Checklist page for instructions.

If you do not have a compatible device, we suggest you schedule your test at a test center where a device and internet connection are provided. Alternatively, you may look into the option of borrowing a device from a friend or family member. 

What computer operating systems are supported by ProProctor?

For a Mac: All versions of MacOS 12 Monterey, MacOS 13 Ventura 13.3 and higher, MacOS 14 Sonoma, and MacOS 15 Sequoia are supported. 

For Windows: Please make sure you have Windows 8.1 or higher installed. 

I tested with Prometric before and received a message saying, “Securing network/device.â€� What do I need to do so this doesn’t happen again? 

This message usually means you have a firewall enabled or background applications that need to be closed out before you can connect to your proctor.  Please visit the links below to disable background applications and firewalls:
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I scheduled to take my test at a test center. What do I need for my in-person testing session?

Please make sure you have a valid ID. Please memorize your JD Account username, password, and your confirmation number as you will need these items to take the test. Please review Identification Accepted for LSAT Admission for more information about ID requirements.

Are there any tips to get ready for my test?

Yes, please visit our Dos and Don’ts for Test Day page to get familiar with a few helpful tips to ensure a smooth testing experience. We also suggest you review the °®ÓÎÏ·ÌåÓý Candidate Agreement.

Will there be technical support available while I take the LSAT?

If taking the LSAT in a remote, live-proctored environment: Please first restart your computer and reopen the ProProctor page. Click the “Contact Support� button on the top right. Once on the ProProctor Help page, please click the chat button on the bottom right corner. You will be prompted to answer a series of questions before connecting to a live agent. Please be advised that the live agent will not be able to remote into your computer but will assist you with questions and prompt action to resolve your issues. Once your issue is resolved, they will direct you on the steps needed to reconnect to a readiness agent and then to a proctor.

If taking the LSAT in person at a Prometric test center: The test center staff will monitor you during your test, and their assistance will be available to all test takers. Please always make sure you follow the instructions of your proctor. 

I changed my mind and want to move my June 2025 LSAT to a future administration. Is this possible?

Yes, you may complete a test date change directly from your account by June 3, 2025. Fees will apply. 

How can I contact °®ÓÎÏ·ÌåÓý if I have additional questions?

If you have a question that wasn’t answered here, you can contact us using our “Chatâ€� feature by clicking on the chat icon on the bottom right corner of the LSAT pages on our website, via email at °®ÓÎÏ·ÌåÓýinfo@°®ÓÎÏ·ÌåÓý.org, or by phone at 1.800.336.3982.